Billing and refunds
Billing and refunds.
Paid subscriptions are not offered during the free launch. These terms are reserved for a possible future $5 USD monthly Premium plan.
Future paid-plan draft dated October 17, 2026 · Operator location: New York, United States
1. Price and Premium features
If paid plans are enabled later, Anime Lab Premium is planned at $5 USD per month, plus any applicable tax shown at Checkout. While your subscription is active, it unlocks every life simulation and the Expert and Hard villain arcs. Gameplay and content remain subject to technical limits and the Terms of Service. This is not a purchase of permanent access, credits, characters, or ownership of generated output. There is no advertised free trial.
2. Stripe Checkout and automatic renewal
Stripe hosts the payment form. Review the final total, billing interval, and payment method before you submit payment. By subscribing, you authorize Stripe to charge your chosen payment method on signup and automatically each month until the subscription is canceled, subject to any legally required notices. Stripe may retry failed payments under its configured billing settings. We receive subscription status, customer and subscription identifiers, and billing event data, but not complete card numbers. Stripe's own terms and privacy policy also apply to its services.
3. How to cancel
While signed in, open Account → Billing → Manage Billing, then cancel in Stripe's customer portal. The current sandbox portal is configured to schedule cancellation at the end of the current paid period. Premium normally remains available until that period ends and the subscription status becomes inactive. Cancel before the next renewal to avoid the next monthly charge. Closing your browser, signing out, or stopping use does not cancel a subscription. If the portal is unavailable, use the contact below; a working contact channel is required before launch. We will honor any stronger cancellation rights required by law.
4. Refunds and disputes
Unless applicable law requires otherwise, fees already paid are nonrefundable, and cancellation does not automatically produce a prorated refund for the remainder of a billing period. If you were charged incorrectly, could not access a paid feature, or believe a charge was unauthorized, contact us with the date and Stripe receipt or invoice ID. Do not send full card details. We will review and respond under applicable law. A refund, payment dispute, or chargeback may end Premium access for the affected period. Nothing here limits a statutory right to a refund or a right to dispute an unauthorized charge with your payment provider.
5. Price changes, access, and taxes
We may change Premium features or future prices. We will provide advance notice of price changes when required by law and give you an opportunity to cancel before a new price takes effect. Applicable taxes are calculated or displayed at Checkout where configured. Payment processing, webhook delays, outages, or failed charges can delay or interrupt access; if a charge succeeded but access did not activate, contact us with the invoice or receipt ID so we can investigate. A cancellation or expiration does not erase saved game history by itself.
6. Billing help
Operator: Anime Lab (placeholder; verified legal name required), New York, United States. Billing inquiries: [WORKING CONTACT EMAIL REQUIRED BEFORE LAUNCH]. See the Privacy Policy for payment-data handling and the Terms of Service for general rules.